--- title: Flora & Fauna Technical Solutions | System Architecture description: F&FTS provides development, automation, integrations, and system architecture that keep your digital ecosystem healthy, connected, and easy to manage. --- [Skip to content](https://floratechsolutions.com/case_studies#main-content) [![new ticker](https://floratechsolutions.com/hubfs/new%20ticker.svg)](https://floratechsolutions.com?hsLang=en) - [Development Portfolio](https://floratechsolutions.com/designs) - [System Architect Case Studies](https://floratechsolutions.com/case_studies) - [**Contact Now**](https://floratechsolutions.com/contact) Open main navigation Close main navigation - [Development Portfolio](https://floratechsolutions.com/designs) - [System Architect Case Studies](https://floratechsolutions.com/case_studies) - [**Contact Now**](https://floratechsolutions.com/contact) - [Hire Now](https://www.upwork.com/freelancers/breannahgladden) [Hire Now](https://www.upwork.com/freelancers/breannahgladden) ![video poster image](https://floratechsolutions.com/hubfs/2-Nov-20-2025-11-14-27-7057-PM.png) # ![Untitled design (17)](https://floratechsolutions.com/hubfs/Untitled%20design%20(17).svg) # **Systems Grow Stronger With Structure** Healthy ecosystems don't happen by accident. We design the infrastructure that keeps your platforms, data, and teams in sync so your tech stack works like a living system, not a pile of disconnected tools.  [Our Services](https://floratechsolutions.com/system-architecture?hsLang=en) ![hubspot ecosystem](https://floratechsolutions.com/hubfs/spin_light.png) ## Featured ![getblue custom email](https://floratechsolutions.com/hs-fs/hubfs/getblue%20custom%20email.png?width=562&height=562&name=getblue%20custom%20email.png) ![fedwafwef](https://floratechsolutions.com/hs-fs/hubfs/fedwafwef.png?width=292&height=27&name=fedwafwef.png) ### Full-Suite HubSpot Service Hub & Customer Operations Infrastructure Turned zero support infrastructure into a fully automated service operation, connecting HubSpot, Stripe, and Webflow into a single system with no manual steps. | 8+ Dynamic Emails | 7+ Support Branches Across 2 Channels | | --- | --- | [View case study →](https://floratechsolutions.com/service-hub-implementation?hsLang=en) Featured ![fedwafwef](https://floratechsolutions.com/hubfs/fedwafwef.png "fedwafwef") ### Full-Suite HubSpot Service Hub & Customer Operations Infrastructure Turned zero support infrastructure into a fully automated service operation, connecting HubSpot, Stripe, and Webflow into a single system with no manual steps. **8+** - Dynamic emails **7+** - Support branches across 2 channels. [**SEE CASE STUDY**](https://floratechsolutions.com/service-hub-implementation?hsLang=en)   ![getblue custom email](https://floratechsolutions.com/hubfs/getblue%20custom%20email.png "getblue custom email") ### All Case Studies **Search By Project Type** All Project Types Integrations & APIs Marketing Operations Automation Systems AI & Knowledge Systems Search ![zapier\_for\_comm (2)](https://floratechsolutions.com/hubfs/zapier_for_comm%20(2).png) Automation Systems Integrations & APIs ![zapier-1](https://floratechsolutions.com/hubfs/zapier-1.svg) ![circle-1](https://floratechsolutions.com/hs-fs/hubfs/circle-1.png?width=100&height=40&name=circle-1.png) ![SQUARE](https://floratechsolutions.com/hs-fs/hubfs/SQUARE.png?width=100&height=40&name=SQUARE.png) ![hubspot-1](https://floratechsolutions.com/hubfs/hubspot-1.svg) ### Zapier Automation Architecture Case Study [Read More](https://floratechsolutions.com/zapier-architecture?hsLang=en) ![get\_blue\_chat](https://floratechsolutions.com/hubfs/get_blue_chat.png) Automation Systems Integrations & APIs ![hubspot-1](https://floratechsolutions.com/hubfs/hubspot-1.svg) ![STRIPE](https://floratechsolutions.com/hs-fs/hubfs/STRIPE.png?width=100&height=40&name=STRIPE.png) ![zapier-1](https://floratechsolutions.com/hubfs/zapier-1.svg) ### Service Hub & Customer Ops Infrastructure [Read More](https://floratechsolutions.com/service-hub-implementation?hsLang=en) ![Copy of home\_hero\_image](https://floratechsolutions.com/hubfs/Copy%20of%20home_hero_image.png) Marketing Operations Automation Systems ![hubspot-1](https://floratechsolutions.com/hubfs/hubspot-1.svg)![clay-1](https://floratechsolutions.com/hubfs/clay-1.svg) ### Healthcare ABM campaign infrastructure [Read More](https://floratechsolutions.com/healthcare-hubspot-automation?hsLang=en) ![practice better](https://floratechsolutions.com/hubfs/practice%20better.png) Integrations & APIs System Automations ![hubspot-1](https://floratechsolutions.com/hubfs/hubspot-1.svg)![zapier-1](https://floratechsolutions.com/hubfs/zapier-1.svg)![EHR\_EMR Platforms-3](https://floratechsolutions.com/hubfs/EHR_EMR%20Platforms-3.svg) ### Health lead consolidation & patient journey automation [Read More](https://floratechsolutions.com/patient-journey-automation?hsLang=en) ![easy3](https://floratechsolutions.com/hubfs/easy3.png) AI & Knowledge Systems Automation Systems ![hubspot-1](https://floratechsolutions.com/hubfs/hubspot-1.svg)![intercom-1](https://floratechsolutions.com/hubfs/intercom-1.svg) ### Custom Chatbot With AI-Driven Knowledge Base [Read More](https://floratechsolutions.com/custom-chatbot?hsLang=en) ![ccg](https://floratechsolutions.com/hubfs/ccg.png) Automation Systems Integrations & APIs ![hubspot-1](https://floratechsolutions.com/hubfs/hubspot-1.svg)![salesforce-1](https://floratechsolutions.com/hubfs/salesforce-1.svg) ### Global Lead Routing & CRM Architecture Overhaul [Read More](https://floratechsolutions.com/hubspot-lead-routing?hsLang=en) ![Untitled design (45)](https://floratechsolutions.com/hubfs/Untitled%20design%20(45).png) Integrations & APIs System Automations ![hubspot-1](https://floratechsolutions.com/hubfs/hubspot-1.svg)![zapier-1](https://floratechsolutions.com/hubfs/zapier-1.svg)![Wealth Management-3](https://floratechsolutions.com/hubfs/Wealth%20Management-3.svg) ### End-to-end onboarding automation & multi-platform integration [Read More](https://floratechsolutions.com/onboarding-automation-multi-platform-integration-flora-fauna?hsLang=en) ![imgi\_8\_Screenshot 2023-08-08 131143](https://floratechsolutions.com/hubfs/imgi_8_Screenshot%202023-08-08%20131143.png) AI & Knowledge Systems Marketing Operations Integrations & APIs ![hubspot-1](https://floratechsolutions.com/hubfs/hubspot-1.svg)![zapier-1](https://floratechsolutions.com/hubfs/zapier-1.svg)![intercom-1](https://floratechsolutions.com/hubfs/intercom-1.svg) ### Omni-Channel Integration & Chatbot Development [Read More](https://floratechsolutions.com/omni-channel-project?hsLang=en) ### No Data Found - Prev - 1 - ... - 5 - 6 - ... - 10 - Next ![hubspot ecosystem](https://floratechsolutions.com/hubfs/dna%20spin%20dark.png) ## Everything Else That Keeps You Running — Additional System Support Beyond core architecture, I provide flexible, on-demand support for the small but critical details that keep your systems secure and stable. No large-team overhead, no waiting for tickets to be “approved.” Just reliable, technical partnership. ![Mapping](https://floratechsolutions.com/hubfs/Mapping.png) #### Property Creation & Mapping Set up the fields your team actually needs, mapped cleanly across systems for accurate reporting. ![data man](https://floratechsolutions.com/hubfs/data%20man.png) #### Data Migrations Move seamlessly from one platform to another — HubSpot, Salesforce, Zoho, and beyond — with no data lost in translation. ![Portal Audits](https://floratechsolutions.com/hubfs/Portal%20Audits.png) #### Portal Audits & Documentation Understand your system inside and out with structured audits and documentation that outline every field, property, and workflow. ![user manage](https://floratechsolutions.com/hubfs/user%20manage.png) #### User Management Keep your CRM secure and organized with properly assigned user roles and access levels. ![Report Setup](https://floratechsolutions.com/hubfs/Report%20Setup.png) #### Reports &  Dashboard Get clarity from your data with easy-to-read dashboards that show exactly what your team needs to see. ![Contact Imports](https://floratechsolutions.com/hubfs/Contact%20Imports.png) #### Multi-Object Imports Cleanly import data from anywhere. We will ensure all fields are formatted correctly with all proper associations. # How It Works Healthy systems grow in stages. Here’s how we nurture yours from idea to implementation. Discovery ### #1 Set up a free, no-obligation call. We’ll talk through your goals, whether it’s implementing automation, fixing lead routing issues, improving data hygiene, or making the CRM experience better for everyday users. This is your chance to lay everything on the table. [Book My Call](https://floratechsolutions.com/contact?hsLang=en) System Audit ### **#2** This isn’t just a data export. I take a targeted look through your CRM to understand what’s working and what isn’t. **For new implementations**, this means gathering input from your future users on what data they need to see. **For existing systems**, I identify inefficiencies, redundancies, and friction points that may be slowing your team down.   Scoping ### **#3** You’ll receive a clear outline of next steps, including a timeline, estimated hours, and a defined plan of execution. No vague proposals, just transparency about what’s ahead.   Onboarding ### **#4** I don’t force clients into rigid systems. I adapt to yours. Whether your team works in Slack, Asana, Monday.com, Teams, or another platform, I collaborate within your existing workflows to keep communication simple and efficient.   Solution ### **#5** This is where real progress happens. I handle the implementation, improvements, or technical fixes that get you to your goal. No retainers, no pre-paid blocks, and no minimum hours. Work is billed hourly and only when you need it. You’ll always have a direct point of contact, never a help desk queue.       ## Agency Level Skill, without the instability or turnover From spearheading full-scale system 'over-hauls' to building omnichannel chatbots, I'm committed to enhancing realistic growth and simplifying complex organizational needs for your everyday users. I'm here to craft tailored solutions for you with radical transparency and open communication.  [Start The Conversation](https://floratechsolutions.com/contact?hsLang=en) ![home\_hero\_image - 2025-11-10T171721.383](https://floratechsolutions.com/hubfs/home_hero_image%20-%202025-11-10T171721.383.png) **Why Clients Trust My Results**     ## Proven, "Peer-Reviewed", & Globally Top-Rated Trust isn’t something I claim — it’s earned, one project at a time. My Upwork profile is Top Rated, placing me among the top 1% of freelancers worldwide. With a 100% job success score and over 100 successful projects, my track record is both measurable and highly reviewed. Every review represents more than satisfaction; it’s a documented result from professionals who’ve worked directly with me, highlighting reliability, **radical transparency**, and creative problem-solving as the reasons they return. My results are publicly verified. [Read My Reviews](https://www.upwork.com/freelancers/breannahgladden) **Why Clients Trust My expertise**     ## Certified, Experienced, & Exceptionally Hands-On With over a decade of technical experience, I bring the precision of a certified HubSpot Partner and the depth of a system admin. I hold 6+ certifications spanning automation, lead conversion design, integrations, and CRM implementation, but my real strength lies in going beyond the manual. As a long-time self-employed freelancer, I specialize in building systems from the ground up, not from templates. Every architecture, workflow, and integration is designed for the way **you** operate, not what a playbook dictates. When you work with me, you get technical fluency, creative problem-solving, and a partner who makes your systems talk **as naturally as nature itself**. ![be2bc8848782497f9844fd665726575d](https://39488485.fs1.hubspotusercontent-na1.net/hub/39488485/hubfs/be2bc8848782497f9844fd665726575d.png?width=1200&length=1200&name=be2bc8848782497f9844fd665726575d.png) ![b891104b178c410dbbe04ed2cc3dfb15-1](https://39488485.fs1.hubspotusercontent-na1.net/hub/39488485/hubfs/b891104b178c410dbbe04ed2cc3dfb15-1.png?width=1200&length=1200&name=b891104b178c410dbbe04ed2cc3dfb15-1.png) ![4afb04e9c06f42808655916a3d78b325](https://39488485.fs1.hubspotusercontent-na1.net/hub/39488485/hubfs/4afb04e9c06f42808655916a3d78b325.png?width=1200&length=1200&name=4afb04e9c06f42808655916a3d78b325.png) ![3b96e6c3ea3c46c39e14f55b4df7d8e4](https://39488485.fs1.hubspotusercontent-na1.net/hub/39488485/hubfs/3b96e6c3ea3c46c39e14f55b4df7d8e4.png?width=1200&length=1200&name=3b96e6c3ea3c46c39e14f55b4df7d8e4.png) ![ec2f265cd7eb44da9bf210f6a6ad98fe](https://39488485.fs1.hubspotusercontent-na1.net/hub/39488485/hubfs/ec2f265cd7eb44da9bf210f6a6ad98fe.png?width=1200&length=1200&name=ec2f265cd7eb44da9bf210f6a6ad98fe.png) ![b891104b178c410dbbe04ed2cc3dfb15](https://39488485.fs1.hubspotusercontent-na1.net/hub/39488485/hubfs/b891104b178c410dbbe04ed2cc3dfb15.png?width=1200&length=1200&name=b891104b178c410dbbe04ed2cc3dfb15.png) ![47a2498e3ae44df780700b9ec40bcd2b](https://39488485.fs1.hubspotusercontent-na1.net/hub/39488485/hubfs/47a2498e3ae44df780700b9ec40bcd2b.png?width=1200&length=1200&name=47a2498e3ae44df780700b9ec40bcd2b.png) ![ac27a69ace204ff5beaadcf49bf84077 (1)](https://39488485.fs1.hubspotusercontent-na1.net/hub/39488485/hubfs/ac27a69ace204ff5beaadcf49bf84077%20(1).png?width=1200&length=1200&name=ac27a69ace204ff5beaadcf49bf84077%20(1).png) [![NEW\_LIGHT-1](https://floratechsolutions.com/hubfs/NEW_LIGHT-1.svg "NEW_LIGHT-1")](https://floratechsolutions.com/?hsLang=en) [![upwork](https://floratechsolutions.com/hubfs/upwork.png)](https://www.upwork.com/freelancers/breannahgladden) [![linked](https://floratechsolutions.com/hubfs/linked.png)](https://www.linkedin.com/in/breannahgladden/) [![email](https://floratechsolutions.com/hubfs/email.png)](mailto:breannahg@gmail.com) "Life imitates art far more than art imitates Life." - Oscar Wilde The design of this site was inspired by the 2025 'Invisible Worlds' exhibit at The American Museum of Natural History. © 2022 - 2026 Flora & Fauna Tech Solutions | New York, New York 10036 [Privacy Policy](https://floratechsolutions.com/legal?hsLang=en#privacy_policy) | [Legal Disclaimer](https://floratechsolutions.com/legal?hsLang=en)