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Your Ideal Admin Partner

Flexible, Skilled, Honest, and Secure.

With Flora & Fauna Technical Solutions' On-Demand Admin Subscription, you’ll receive tailored CRM support that aligns with your business needs. Every subscription begins with a complimentary discovery meeting to ensure Flora & Fauna fully understands your requirements. You'll get dedicated CRM support for the number of hours you've subscribed to each month, with the flexibility to adjust your subscription tier at any time with just 30 days’ notice. There’s no penalty for canceling, and any assigned admin tasks will be completed within 24-48 business hours.

Book Your Discovery Call | What's Included?  

We've Got It All Covered

Whats Included?

From user management to workflow optimization, Flora & Fauna Technical Solutions offers tailored CRM support on your terms. Our flexible, ad-hoc services cover everything from email deployment and list creation to data deduplication and integration management, ensuring your CRM is always running smoothly—without the commitment of a full-time admin. Let us handle the details so you can focus on growing your business.

User Management

  • Create, modify, and deactivate user accounts.
  • Assign user roles and permissions.
  • Monitor user activity and troubleshoot access issues.

Workflow Creation and Management

  • Design, implement, and optimize automated workflows.
  • Monitor workflow performance and address any errors or failures.
  • Update workflows based on changing business needs.

Email Deployment and Scheduling

  • Build and schedule email campaigns.
  • Manage email templates and ensure proper segmentation.
  • Monitor email deliverability and troubleshoot issues.

List Creation and Segmentation

  • Create and manage segmented lists for marketing, sales, or service outreach.
  • Ensure accuracy and relevance of lists based on predefined criteria.
  • Monitor list performance and engagement rates.

Ticket Triage and IT Support

  • Review and prioritize IT and CRM support tickets.
  • Resolve or escalate technical issues as needed.
  • Provide guidance on best practices for CRM usage.

Data Imports and Exports

  • Manage data imports and exports for contacts, deals, and other CRM records.
  • Clean and format data to ensure accuracy during migration.
  • Regularly back up CRM data as a precaution.

Custom Reporting and Analytics

  • Generate and customize reports on sales, marketing, or service metrics.
  • Analyze CRM data to provide actionable insights.
  • Set up automated reporting for key stakeholders.

CRM Integration Support

  • Assist with integrating third-party tools and services with the CRM.
  • Troubleshoot and manage API connections.
  • Optimize integrations for seamless data flow.

Campaign Setup and Monitoring

  • Set up marketing or sales campaigns within the CRM.
  • Monitor campaign progress and performance.
  • Adjust strategies based on real-time results.
 

Database Cleanup and Maintenance

  • Regularly audit CRM data for outdated or inaccurate information.
  • Implement data standardization protocols.
  • Identify and merge duplicate contact records.

 

CRM Customization and Updates

  • Customize fields, pipelines, and dashboards to match evolving business needs.
  • Keep the CRM up to date with new features and improvements.
  • Provide training on new functionalities and updates.

Security and Compliance Management

  • Manage CRM security settings to protect sensitive data.
  • Ensure compliance with data protection regulations (e.g., GDPR).
  • Conduct security audits and implement safeguards.

User Management

  • Create, modify, and deactivate user accounts.
  • Assign user roles and permissions.
  • Monitor user activity and troubleshoot access issues.

Workflow Creation and Management

  • Design, implement, and optimize automated workflows.
  • Monitor workflow performance and address any errors or failures.
  • Update workflows based on changing business needs.

Email Deployment and Scheduling

  • Build and schedule email campaigns.
  • Manage email templates and ensure proper segmentation.
  • Monitor email deliverability and troubleshoot issues.

Routine Data Deduplication

  • Identify and merge duplicate contact records.
  • Maintain clean, organized data within the CRM.
  • Run regular audits to remove or consolidate redundant information.

List Creation and Segmentation

  • Create and manage segmented lists for marketing, sales, or service outreach.
  • Ensure accuracy and relevance of lists based on predefined criteria.
  • Monitor list performance and engagement rates.

Ticket Triage and IT Support

  • Review and prioritize IT and CRM support tickets.
  • Resolve or escalate technical issues as needed.
  • Provide guidance on best practices for CRM usage.

Data Imports and Exports

  • Manage data imports and exports for contacts, deals, and other CRM records.
  • Clean and format data to ensure accuracy during migration.
  • Regularly back up CRM data as a precaution.

Custom Reporting and Analytics

  • Generate and customize reports on sales, marketing, or service metrics.
  • Analyze CRM data to provide actionable insights.
  • Set up automated reporting for key stakeholders.

CRM Integration Support

  • Assist with integrating third-party tools and services with the CRM.
  • Troubleshoot and manage API connections.
  • Optimize integrations for seamless data flow.

Campaign Setup and Monitoring

  • Set up marketing or sales campaigns within the CRM.
  • Monitor campaign progress and performance.
  • Adjust strategies based on real-time results.

Database Cleanup and Maintenance

  • Regularly audit CRM data for outdated or inaccurate information.
  • Implement data standardization protocols.
  • Maintain data health to ensure optimal system performance.

CRM Customization and Updates

  • Customize fields, pipelines, and dashboards to match evolving business needs.
  • Keep the CRM up to date with new features and improvements.
  • Provide training on new functionalities and updates.

Security and Compliance Management

  • Manage CRM security settings to protect sensitive data.
  • Ensure compliance with data protection regulations (e.g., GDPR).
  • Conduct security audits and implement safeguards.
Safety First

Agency-level skill, without the instability or turnover.

Rest assured, you won’t have to worry about multiple people accessing your HubSpot account, minimizing cybersecurity risks. All tasks will be handled personally by me, or at most (with ample notice), my US-based assistant.

If the offered subscription tiers do not seem like a fit for your organization. 

One Time Deals

Not looking for ongoing support?

Flora & Fauna Technical Solutions offers flexible, one-time project services tailored to your specific needs. Whether it’s a landing page creation, CRM setup, data import, or a specific integration, we’re here to help you get it done efficiently and professionally. Get started with your project today and see how we can bring your vision to life—without any long-term commitment.